Account verification
Why WinQH May Verify Your Details
Registration creates your WinQH profile, but verification confirms that the account belongs to a real, eligible adult. This process supports safer payments, protects your balance, and helps WinQH identify attempts to use false details or another person's account.
When verification is requested, WinQH may ask for a valid government-issued identity document, proof of current address, or information showing that a payment method belongs to you. The exact request can depend on the activity being reviewed. Your submitted information should be readable and should match the details entered when you register.
Avoid nicknames, shortened surnames, old mobile numbers, or email addresses you cannot access. If your registered information changes, update it through the authorised WinQH account process. Consistent information is especially important when a withdrawal is reviewed.
Never open several WinQH accounts to obtain repeated offers or bypass account controls. One personal account is easier to protect and gives WinQH a reliable record of your activity. If you cannot access an existing profile, use the login recovery process rather than submitting a second registration.
Security reminder: WinQH will not need your online banking password, GCash MPIN, Maya password, or complete card security code to verify a gaming account. Keep those details private.